Your AI receptionist. Ready for the next hello.

Frequently asked questions

What is Aria Voice?

Aria Voice is an AI phone receptionist. It answers business questions, captures enquiries, and follows configured staff handoffs. Appointment booking is optional.

Do we need to forward every call?

Your phone provider controls which calls are forwarded. Test busy, no-answer or scheduled forwarding settings that fit your operation.

Can Aria book appointments?

It can use the appointment actions and availability supported by your configuration. Keep requests that require staff review separate from confirmed bookings.

Will it connect to our existing software?

Confirm that your specific system and required action are supported. Test the connection and its failure fallback before relying on it for live calls.

Where can we find current pricing?

The Plans page lists current subscription options. Check included usage, available features and any overage terms for the plan you choose.

How does the trial work?

Review the trial terms before registration and confirm any questions with our team. Use the trial to configure your business instructions and test the call flow before forwarding customer calls.

Can we use sensitive information in the call flow?

Confirm your data handling requirements, agreements and account configuration before using sensitive information. Keep routine intake limited to the details staff need to respond.

What happens if a call cannot be completed?

Choose a callback-request or staff-handoff path and test it. Check the transfer destination when nobody answers; do not assume the call returns to Aria. Agree a separate fallback with your phone provider for service interruptions.

How should we test the receptionist?

Try a routine enquiry, a business question, a staff handoff, and a request outside your service rules. Review the records and refine the instructions before expanding the flow.